bk343 Terms & Conditions

These terms and conditions ("Terms") form a legally binding agreement between the bk343 platform and its users ("Members"). By accessing the bk343 website, registering an account, or using any service on the platform, you fully agree to these Terms.

These Terms are written for Bangladeshi users. If you disagree with any part of these Terms, please refrain from using the bk343 platform.

bk343 is a secure and reliable online gaming platform. We are committed to SSL encryption and ensuring fair play. Protecting each member's information and maintaining a fair gaming environment is our top priority.

To participate on the bk343 platform, the following conditions must be met:

• You must be 21 years of age or older. For ages 21 and above only.
• You must operate the account in your own name and the information provided must be truthful.
• Make sure online gaming is not prohibited under the laws of your place of residence.
• You must be mentally capable and able to make your own decisions.
• You have not previously been banned from bk343 for any reason.

When creating an account on bk343, you must provide accurate and complete information. Each person may hold one account only. Holding multiple accounts is strictly prohibited.

Information required for registration

• Full name (as per national identity card)
• Valid mobile number
• Valid email address
• Date of birth
• A strong password

During identity verification, you may be asked to submit a copy of your national identity card, passport, or driving licence. bk343 may request additional verification documents at any time.

It is your responsibility to maintain the security of your bk343 account. Please follow the guidelines below:

• Do not share your password with anyone.
• Do not allow anyone else to use your account.
• Log out immediately after using a public or shared computer.
• Change your password regularly and do not use easily guessable passwords.
• If you notice any unusual activity on your account, contact the support team immediately.

You are responsible for all activity that takes place on your account — unless you have notified us of a security breach in a timely manner.

Deposits

The following methods can be used to deposit funds into bk343: bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank).

• Minimum deposit: ৳500 (per method)
• Deposits are generally credited to the account instantly.
• Only payment methods registered in your own name may be used — third-party payments are not accepted.

Withdrawals

The following conditions apply to withdrawing winnings:

• Minimum withdrawal: ৳500
• Withdrawal processing time: 15 minutes to 2 hours
• Withdrawals can only be made using the same method used for the deposit.
• Funds cannot be withdrawn if the wagering requirements of a bonus have not been met.
• Large withdrawals may be held pending completion of identity verification.

bk343's bonuses and promotional offers are subject to specific conditions. The specific terms for each offer can be found on the relevant promotion page.

Welcome Bonus

• 120% bonus on the first deposit, up to a maximum of ৳8,000.
• Wagering requirement to make the bonus withdrawable: you must place bets totalling 20 times the bonus amount.
• Example: A deposit of ৳1,000 earns a ৳1,200 bonus — total balance ৳2,200. Once you wager ৳24,000 against that ৳1,200 bonus, the bonus becomes withdrawable.
• Another example: A deposit of ৳14,000 earns a maximum bonus of ৳8,000 — total balance ৳22,000.

General Bonus Terms

• A member may claim a bonus offer only once.
• Bonus funds are tracked separately from real money.
• Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus.
• bk343 reserves the right to change or cancel any bonus offer at any time.
• If abuse or manipulation in claiming bonuses is proven, the bonus and any associated winnings will be cancelled.

The bk343 platform offers live casino, slot games, cricket betting, and other gaming services. Each game has specific rules that should be understood before play begins.

• Game outcomes are entirely random and fair play is guaranteed. No result is predetermined.
• If a network connection is lost, any bet already placed will be considered valid.
• Any abnormal or unreasonable winnings resulting from a technical error may have their payment cancelled.
• For sports betting, if the result changes after a bet is placed, the final official result will be used for settlement.
• If a suspicious or unusual betting pattern is detected, bk343 may suspend payment during the investigation.

The following activities are strictly prohibited on the bk343 platform:

• Creating or operating multiple accounts.
• Registering using a false identity or another person's identity.
• Attempting to abuse or manipulate the bonus system.
• Using software, bots, scripts, or artificial intelligence to gain an advantage in games.
• Harassing other members or engaging in inappropriate conduct on the platform.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to interfere with or hack the platform's security systems.
• Placing bets or operating an account using third-party funds.

bk343 does not guarantee uninterrupted, error-free service. bk343 is not liable for the following:

• Game interruptions caused by internet disconnection or technical failure.
• Software errors from third-party game providers.
• Issues arising from the user's own device or software.
• A member's password or account information being disclosed to an unauthorised person.
• Financial losses arising from gaming — gaming is entirely optional and undertaken at personal responsibility.

In any dispute, bk343's maximum liability will be limited to the amount involved in that specific transaction.

bk343 treats the protection of your personal information as a top priority. Full details of how the information you provide is collected, used, and stored can be found in our Privacy Policy.

• All data transmission is secured through SSL encryption.
• Your personal information will not be sold to third parties.
• Limited information may be shared where required by legal obligation or for identity verification purposes.
• To request an update, correction, or deletion of your information, please contact the support team.

bk343 may temporarily or permanently suspend or cancel any account in the following circumstances:

• If any provision of these Terms is violated.
• If identity verification is not completed satisfactorily.
• If suspicious or fraudulent activity is detected.
• If the account has been inactive for an extended period.
• At the member's own request.

Before an account is closed, the user will be given the opportunity to withdraw any valid balance — unless the reason for closure is fraud or prohibited activity.

If you have any dispute or complaint, please contact our support team first — we are available 24/7 to assist you.

• After a complaint is submitted, bk343 will investigate within a reasonable timeframe.
• During the investigation, the relevant funds may be placed on hold.
• All game logs and transaction records are stored on our servers — these will be considered the definitive evidence.
• In resolving disputes, the decision of bk343 will be considered final.

To submit a complaint: [email protected] — write "Complaint" in the subject line and include your account ID, a description of the issue, and the relevant dates.

bk343 reserves the right to change, amend, or update these terms and conditions at any time. Notice will be sent to your registered email or posted on the platform before any changes take effect.

If you continue to use the platform after updated terms have been published, you will be considered to have agreed to the new terms and conditions. Please visit this page regularly.

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• 24/7 Live Chat — log in to the platform and chat directly
• Email: [email protected]
• Support is available in both Bengali and English

For more information, visit our FAQ page, About Us page, and Responsible Gaming page.